Shipping

Availability Statuses

On the product pages you will see products are listed as having one of the following availability statuses. If you need more precise information on availability, numbers available perhaps, please get in touch.

In Stock - This item is on the shelf in the Bristol shop and is available for immediate dispatch.

Ships 48 Hours - This item is either already on it's way to us, or it will be ordered as soon as we receive your order. If for any reason it will take longer than 48 hours to arrive here we will get in touch with you.

Ships 2 - 3 days - Same as above but this item has a slightly longer lead time.

Ships 5 days - Same as above but this item has a slightly longer lead time.

Pre-Order - This product has not been released yet, but we are taking orders and will ship as soon as the stock arrives. If you would like a lead time and one is not listed in the product description please get in touch.

Currently Unavailable - For one reason or another this item is not available to dispatch within 1 week, perhaps it is a new item and not out yet, or perhaps there are temporary supply problems. Get in touch if you need more information. We can also put one on back order for you and dispatch it as soon as it is available again.

Shipping Costs UK and International

Please see out shipping costs here.

Service

UK orders are shipped either by a next working day courier service or by 1st class Royal Mail. Orders received before 2pm Monday – Friday should be be shipped the same day, we will try and ship orders received between 2pm and 3pm the same day but won't always manage it. Orders received after 3pm will probably have to be shipped the next working day. We do not ship on Saturday or Sunday.

Most items visible on this website are IN STOCK and available for delivery within 1 or 2 days.

If we cannot deliver your order within 1 week we shall contact you straight away with an ETA and give you the chance to change or cancel you order. If your order is urgent however it is best to give us a call and let us know, we will then do our best to rush it though.

Please allow an extra day's shipping for bank holidays.