Digital Gift Voucher
This is a digital copy of our gift vouchers that we will email out when you order. Excellent for last-minute orders or to save on postage costs.
The perfect gift for any climber, particularly if you know nothing about climbing equipment yourself!
Our gift cards are redeemable either in the shop or online.
If you need a value that is not in the drop-down list please get in touch and we'll add it temporarily (you may have £37.63 from an office whip-round for example).
If you order 2x £20 we'll send you two different vouchers for use on different orders, so please just order 1x £40 if it is for a single person.
You can also use these vouchers at our Rope Access website, just get in touch and we'll enable your code on that site as well.
Most orders received by 3pm Monday - Friday are despatched the same day, otherwise they are despatched the next working day.
UK shipping is FREE for orders over £35 (inc VAT) and are shipped using Royal Mail 2nd class, which takes 2-3 days.
Orders of over £150 (inc VAT) are shipped on a next day courier service free of charge. Our courier is DHL, who will send order notifications by email and SMS, so you always know where your parcel is.
If your order is under the £150 limit you can upgrade to a courier service for a small fee, or to Royal Mail 1st class for an even smaller fee.
International orders are usually shipped with on an Express Courier Service. We use different couriers depending on the destination country but this is mostly DHL. On most occasions international orders are delivered in 2-4 days.
Our international shipping prices are very low and can be calculated on the cart page.
We will not charge UK VAT on international orders but you may have to pay local taxes/duties.
If you wish to cancel within 14 days of receiving your order just contact us by e-mail or telephone to organise. Once we receive your return the refund will be processed, where possible, within 24 hours.